Memberships may be canceled at any time for any reason, however, we must receive written notice not later than 30 days prior to your upcoming billing date.
If you’re sure you’d like to cancel, written notice must come in the form of a completed Membership Cancellation Request Form from our website. This will serve as your 30-day written cancellation notice. NO VERBAL, TEXT OR FACEBOOK requests will be accepted. No Exceptions.
Your membership cancellation will be processed 30 days from the submission of the Membership Cancellation Form. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled. A request for cancellation will be automatically declined if the membership billing account is not current of all outstanding dues, fees, and charged retail items. You will still be able to use the facility during your 30 day notice period.
All payments are non-refundable.
If you are traveling or injured and would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request for a 30, 60 or 90 day period.
If you decide to reactivate your membership in the future, membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.